Hulu error code RUNUNK13 is a common error that many Hulu users face. It is one of the many Hulu error codes that appear on the website or App when something is wrong with the Connection or Server.
RUNUNK13 is an error code that is generated after the Hulu Video player faces difficulties while connecting to the server. The error is seen generally on All the devices including Desktop, Mobile, and TV App.
Hulu is an American TV Shows and Movies Streaming website which entertains people with its amazing list of Movies and TV Shows that are available to watch on this platform. Hulu has been in the market for a few years now and it is already considered as one of the biggest competitors to Netflix and Prime.
If you are an active Hulu subscriber then there are chances that you must have faced rununk13 error while watching your Favorite Movie or TV Series. In this article, we are going to discuss what is rununk 13 error on Hulu and How to solve it.
What is RUNUNK13 error on Hulu
RUNUNK13 is a common Hulu error that is caused when the Video player is unable to complete your request. This is generally due to failed server response or when the server sends corrupt data to the request. This error can also be caused due to your Device, Internet Problem, Corrupt Cookies/data, Outdated app.
When the error appears the user experiencing long video buffer time, Video Freezes suddenly, Poor Video Quality, App exits automatically without warning.
Causes for RUNUNK13 Error
- Poor Network Quality
- Bad Video Request
- Internet Disconnecting Continuously
- Web Browser/Application problem
- Corrupt Cache Files
How to Solve Hulu error code RUNUNK13
As you have read, There are many reasons/causes for this error to appear and so does the solutions. There are many solutions to easily solve this error and we are listing them from basic to advanced troubleshooting techniques. Use each Troubleshoot method to see what works for you and solve your Hulu error.
Method #1: Restart Your App
If you are experiencing this issue for the first time then its better to completely close the app (Remove it from “Recent”) and reopen it. If you are still experiencing the issue then Close your Hulu app and all the other Apps in the background and reopen your App. If this solves your problem then the error must be caused by other apps as they might be using the same services like Hulu and they must release those services (Such as Video Player and audio output) for Hulu to work properly.
Method #2: Check your Internet Connection
Another common problem that will cause RUNUNK13 error is your internet connection. Please check other apps or browser and see if your internet is working properly and is sending/requestion data.
If you have a slow internet connection then try upgrading it or using a High-Speed internet service as video files need a lot of data to display it on your device.
Method #3 Clear Cache/Cookies from your App/Browser
We have already discussed Bad cache files in all our previous articles. Caches files are stored locally on your device (Desktop or Mobile) for easy access. Sometimes these files might get corrupt or outdated causing the app to malfunction.
It is recommended to clear your Cache files for apps to operate properly.
For Android Users – Go to the “Settings” option on your android device and select “Apps”. From the Application list select Hulu and click on “Storage” or “Manage Storage”. Here you will find “Clear Cache” Button. Click on it and restart your App.
For Browser Users – If you are using Hulu from your Chrome browser then click on the three dots icon given at the top right corner and select “Settings” and look for “Privacy & Security” setting. Under Privacy & Security click on the “Clear Browsing Data” option.
Here select Time range as “All Time” and check the boxes which say “Cookies and other site data” and “Cached images and files” and hit Clear data button.
For iOS Users: Go to your iPhone’s Settings page and Under General settings select “Storage”. Now click on Hulu and select Clear cache files.
For Apple TV Users: You can not directly clear cache files on your Apple TV. However, you can either Reinstall the Hulu App or Restart your TV.
For Fire TV Stick Users: Go to “Settings” and click on Applications >> Manage Installed Apps. Here from the Apps list, select Hulu >> Clear Cache >> Clear Data.
If you are on a browser and don’t want to clear your Cache files or cookies and still want to use the Hulu app without errors then use incognito mode. Press “CTRL + Shift + N” to open an incognito window on your browser.
Method #4: Update/Reinstall Hulu App
Even after trying all three methods, if you are still experiencing the Hulu Rununk13 error then you should consider updating your App.
On Android: Go to Google Play Store >> My Apps and check if any Hulu update is available.
on iOS: Go to App Store and search ‘Hulu’ in the search box. If the update is available then it will show the “Update” button after the App name.
Even after updating your app, you are still not close to solving it then uninstall the app from your device and install a fresh copy of the Hulu app from the Play Store/ App Store.
Hulu is a great way to keep yourself entertained and surrounded with your Favorite TV Shows and Movies. Errors like Rununk13 are common and can easily be resolved with some troubleshooting techniques that we mentioned above.