Many of us love watching Anime and Manga series on Crunchyroll. The website is considered to be the best alternative to Mangastream where you can read free Manga comics and Series. However, Recently, a lot of users reported about the Crunchyroll being down and we have seen people asking questions like is Crunchyroll down? how to access Crunchyroll in a specific location. Fortunately, After doing a bit of research, we have found common problems that might block Crunchyroll from opening on your browser.
Crunchyroll is an American Digital content streaming company mainly focusing on Streaming Anime, Manga, dorama. The company distributes its content through various platforms such as Website, Crunchyroll mobile app for android and iOS. You can also download their app on your Smart TVs such as Android TV, Apple TV, Firestick, and stream your favorite Crunchyroll show or series.
The website quickly became popular immediately after its initial launch mainly due to its popular content and easy subscription plans. Users can decide what content to watch and pay for. They also have a lot of amazing Anime and Manastream series that you can watch for free of cost. Unfortunately, due to several reasons, the website appears to be down for many people. This article will help you to understand why Crunchyroll is down and how to get it back up and running.
Is Crunchyroll Down?
Even though, being one of the widely used Streaming services, Crunchyroll does face a lot of server issues often that results in Crunchyroll being down for Website as well as Mobile app users. However, there are also chances that due to some technical errors on your side, the Crunchyroll website or app might not work.
If the servers are not working, You might see error messages like “An error has occurred”, “The web server reported a bad gateway error” on Desktop, and “There was a problem starting the app” error on Mobile while accessing the Crunchyroll app.
A lot of Android, as well as Xbox and PS4 users, have reported their app showing a “Server Down” message while accessing the Crunchyroll app on their device. Similarly, Users also face the same issue while browsing the website through a web browser such as Google Chrome, Firefox, or Microsoft Edge.
If you are one of the many users that face this issue frequently, you should look somewhere else and try to find out the actual cause.
Reasons for Crunchyroll Not Working
There are many reasons because of which Crunchyroll is appearing down on your network. If you have recently made any changes to your browser or mobile app then we recommend you to revert those changes and see if the problem still exists.
Below are a few reasons that might block Crunchyroll from opening on your side.
- Internet not working/ Network issues.
- Bad Browsing Data/Cache
- Broken App/Code files
- Server issues
The list is long and the reasons might vary as per the device you are using to access Crunchyroll. Thankfully, We have found solutions for every device and you can fix the Crunchyroll down issue on the devices where the Crunchyroll app or website works.
How to Fix Crunchyroll down on Computer
If you are trying to access Crunchyroll using a browser app such as Chrome or Firefox and you are not able to access it, there might be a problem with your browser that is blocking access to the Crunchyroll servers.
Follow these methods to successfully solve the Crunchyroll showing error message issue on PC.
Clear your Browsing Cache/Data
Disable Browser Extension
Another major reason we found that might prevent Crunchyroll from opening on your browser is the Extensions. If you are using any third-party browser extension such as Adblocker, UBlock, Data Scrapper, VPN, etc. We recommend you to disable them temporarily and see if the problem gets resolved.
You can disable the browse extension by clicking the menu button >> more tools >> Extensions. Here you will find a complete list of installed extensions. Use the toggle button to disable the extension or the “Remove” button to permanently remove it.
Disable Antivirus Software
Crunchyroll server might appear down if the antivirus software such as Avast is blocking the website. You can easily fix this issue by disabling the Avast web shield on your Windows or Mac. If you still experience the same issue even after disabling the web shield then try disabling the Antivirus program completely.
You can also switch to the incognito mode without disabling the extensions or antivirus program and check if Crunchyroll is working. To do this, Press CTRL+Shift+N on your keyword while the browser is open. This way you can enter the incognito mode and browse anonymously without worrying about a bad cache of cookies.
Crunchyroll appearing down on Mobile
If you are using Crunchyroll on Android or iPhone and not able to open the application properly, or if the application is showing you an error such as “There Was a problem starting the App. Please try again, or contact support if the problem persists” then there are chances that this error is caused when your app is not able to retrieve content from the servers.
Here are a few troubleshooting methods that might work for you.
Reset your Internet Connection
If you are using a WIFI router then turn it off for at least 30 seconds by pressing the Reset button on the router device. Restart your router and connect your mobile to the WIFI network. Finally, try opening the app again and check if the problem gets resolved.
Clear Data and Cache
As we discussed already, Cache files are stored locally on your mobile or computer for quick accessibility of the common files and folders. However, these files might contain corrupt or broken codes that will result in App malfunction or servers not getting connected. The best way to solve this issue is by deleting these temporary data and restarting your app.
Follow these steps to clear the App data of Crunchyroll and fix the Server not responding error
Step 1: Slide the notification bar from the top and click the cog icon.
Step 2: Go to the Apps>>Application list option and select, View all installed apps.
Step 3: Scroll through the list and look for the Crunchyroll application and click it.
Step 4: Click the storage option and select “Clear Data” and “Clear Cache”.
Step 5: Finally, Open the app and try logging in to the account again.
Crunchyroll Not Working on Xbox
If Crunchyroll experiences any problem while connecting to the servers, It will show you the “Oops! An error has occurred” message while starting the Crunchyroll app on your Xbox. This message clearly indicates that Crunchyroll is down and not able to start on your Xbox 360 or Xbox One.
One simple method to solve this issue is by restarting your Xbox. Shut down your Xbox and remove the power cable from the plug. Wait at least 1 minute before replugging everything. Open the Crunchyroll app and see if the problem resolved.
However, if you still experience the same issue, We recommend you to uninstall and reinstall the Crunchyroll app on your Xbox. Here’s how you can do it.
Start your Xbox One or Xbox 360. On your Home screen, scroll down and select “My Games & Apps”.
Select the Crunchyroll app from the left menu and select the “Storage Device” option.
Finally, Highlight the Crunchyroll app and click uninstall.
Once the app is uninstalled, visit the store and download the app again. Open the app and try using it.
Is Crunchyroll down on PS4?
Even though the PS4 is mostly used for gaming, there are a lot of gaming as well as Manga and anime fans that enjoy watching their favorite Mangastream series on the app. However, even the PS4 users constantly face the server not responding issue with the Crunchyroll app.
Most of the time you might see an error message like “Your Connection has been lost” or “Blank screen appears” while operating the app. However, you can still navigate through the menu options and select your favorite show to stream.
One way to solve this issue is by clearing the Cache files or Reinstalling the Crunchyroll app on your PS4.
Clear Crunchyroll Cache on PS4
Though it is recommended to clear all cache files on your PS4 and not just the app data files.
- Turn off your PS4 Completely, Do not enter the Reset mode.
- Wait until the Power indicator light is completely turned OFF.
- Remove the power cable from the plug and also from the console.
- wait for at least 30-60 Seconds.
- Plug the Power cable back in and start your PS4.
If the above method doesn’t work then try uninstalling the Crunchyroll app and install it again from the Play Station Shop.
Crunchyroll down on Amazon Fire Stick
Amazon Fire Stick has helped many Streaming platforms to get space on TV Screens. Amazon offers hundreds of Streaming applications through its Fire TV Stick platform. Crunchyroll is one such app that you can find on Amazon Fire Stick. However, If you are experiencing any Downtime while connecting to Crunchyroll servers on Amazon Firestick, there are few methods that will work just perfectly for you to solve the Crunchyroll is down issue on Amazon Fire Stick.
Method 1: Clear the App cache or Data.
- Start your Amazon Fire TV Stick and open the Settings option.
- Select Apps & Notifications.
- Select “Manage All Applications” and scroll through the list to select the Crunchyroll App.
- Select Store >> Clear Data >> Clear Cache.
If the above method fails to solve the Crunchyroll servers not responding on the Amazon Fire Stick issue then follow the similar method but instead of Clearing Cache files, Click the “Clear Data” option.
Clearing data might log out your Crunchyroll account and you have to sign in before accessing any show or anime series.
Method 2: Uninstall/Reinstall the Crunchyroll App
- Go to the settings option on your Amazon Firestick.
- Click Applications >> Manage installed applications.
- Select the Crunchyroll Firestick app from the list.
- Click the Uninstall button.
- Go to the Fire TV Stick menu and download the app again.
We have tried to cover all the possible reasons and solutions to the Crunchyroll down issue on PC, Mobile, Firestick, Xbox, and PS4. If any of the methods fail to solve your issue then we recommend you to wait for some time as the problem might actually be caused on the server-side and it can only be fixed by the Crunchyroll developers.
Let us know which method helped you to get your Crunchyroll App up and running. If you have any questions regarding the Crunchyroll app, Let us know in the comments below.